I am sure I have listened to just about every Internet
Marketing Expert alive on this planet talk about web
traffic. Some will tell you, that you need to get as
much web traffic as possible, others will tell you that
you only need a little bit of traffic to make money on
the web. Each of these gurus talk about how they
achieved so many sales from 10,000 visitors, or we will
guarantee you will make at least 1 sale from every 1,000
visitors you have at your website even if it’s a ugly
website.
Well, I don’t want to give you any false
hopes on how many sales you will make, in fact, I want
to share with you, what can really go wrong on the web
if you are not seriously careful in getting the right
web traffic. I had been working with a couple of
different mentors for our business from both the
traditional Bricks and Mortar perspective and an
Internet perspective. I wanted to test out a new sales
page I had written to see if we could sell any of our
Microsoft Office Specialist Excel Training kits online.
Everybody who has seen our training programs have always
commented on how easy they are to understand and how
much more professional they are to others on the market.
With the help of our internet mentor, we built a
sales page, and then used Google’s Adwords to drive
traffic to our website. The advert we had put together
on Google was nothing short of amazing; our Click
Through Rate or CTR was as high as 12.5% which is
absolutely out there. I had achieved something I never
thought I would. After 24 hours we had 1,200 visitors
with about 120 people registered for our free chapter
extract, after 6 days I had had over 10,000 unique
visitors to our website with approximately 900 people
having given us their email addresses to get their free
chapter.
One Catch – WE HAD ZERO SALES
What I had effectively done was to drive traffic from
Google to our site to get their free chapter but the
traffic that was driven to our site had absolutely no
interest in buying anything from us, they only wanted
what we going to give them for free. Now to give you an
idea of what that traffic cost, to get those 10,000
unique visitors to my site had cost me just over $3,500
US dollars. I should make a note at this point, I had
implemented all the programs, internet marketers
recommend like using AutoResponders, doing follow-ups on
the people who had registered etc.
One of the things I had done prior to building this
site was to put into place a number of strategies I had
learnt from an audio package called the Mr H Interviews,
if you want to listen to them, there is about 5 hours of
interviews and you can get access to them by visiting my
website – http://www.1-on-1.biz/dms.asp In these
interviews this gentleman talked about learning about
who your customers were and whether the traffic coming
to you site is valid for your site.
Driving traffic to a site is easy. Just give
something away Free that people want and you will get
people to your site. But, just like in our bricks and
mortar building, we only want to give the free things
away, if people truly want to purchase our wares, or
what is the point in being in business.
Prior to driving this traffic to our site I had
developed the website to track where people were
clicking off, I did a follow-up survey 7 days after they
visited my site and I asked them a range of questions
such as were they interested in buying my product and it
was at this point I realised that the traffic I had
purchased from Google via the Adword campaign was
absolutely the wrong traffic for my website. I started
to get comments from people demanding that I give them
our training material for free, that they weren’t going
to pay for it cause they had no money and I was this big
company who should be giving it for free. I must have
got about 50 responses along these lines and very
quickly I realised, the traffic I had driven to my site
was the wrong traffic. More than that, I can honestly
say, getting responses like these really do get
depressing especially when I am only a small Australian
business with just nine people working for me.
Anyway, where I made my biggest mistake was that the
Adwords campaign I had used was simply the wrong advert
to be catching the customers I wanted. In the
advertisement I had stated that who ever clicked on this
link would get a Free Chapter Extract of our Excel
program. It turns out, the type of customer I had
attracted was one that only wanted everything for Free.
One of the lessons I learnt in using Google, Overture
and other pay-per-click search engines is that it is not
the volume of traffic but the quality. In our adwords
campaign, I wasn’t using generic keywords, I was in fact
using very targeted keywords but still attracting the
wrong type of customers. I needed to qualify my
customers through the advert a lot more than what I had
done.
Before you even think about building an Internet
business you really do need to have a very clear
understanding of who your customer is, what it will take
your customer to buy, what attracts your customer, where
your customers can be found and how you can check to
make sure that the customers you are attracting to your
website is valid for your business. The other issue to
make a special note of, is make sure you build your
website that can test where people are leaving your
site, how far they are reading to and what their
objections are in buying. If you put these strategies
into place, you will very quickly see whether your
website is working for you, but even more so, you will
have the information to know whether any changes you
make are in fact working. Essentially you want to take
the guess work out of your website.